1. Introduction

This Privacy Policy explains how Auto Mingle (“we”, “our”, “us”) collects, uses, shares, and protects your data when you use our Platform.

2. Data Collection

We may collect the following:

• Name, address, mobile number, email ID
  
  

• Date of birth, identity/address documents
  
  

• Payment information (bank details, cards, etc.)
  
  

• Biometric data (if required for specific features)
  
  

• Behavioural and usage data
  
  

• Transaction history
  
  

You may choose not to provide some information, but this may limit platform features.

3. Use of Personal Data

Your information may be used for:

• Providing and improving services
  
  

• Processing orders and payments
  
  

• Customer support
  
  

• Fraud detection and security
  
  

• Marketing and promotional communication (optional)
  
  

• Troubleshooting and dispute resolution
  
  

You may opt out of marketing communications at any time.

4. Sharing of Personal Data

We may share information with:

• Group companies and affiliates
  
  

• Sellers, logistics partners & service providers
  
  

• Payment gateways and reward partners
  
  

• Government or law-enforcement agencies (as required by law)
  
  

5. Security Measures

• We implement reasonable security practices to protect your data.
  
  

• However, internet transmission is not completely secure.
  
  

• Users must protect their login credentials.
  
  

6. Data Retention & Deletion

• Data is retained only as long as necessary or as required by law.
  
  

• You may request account deletion through your profile or via email.
  
  

• We may delay deletion if there are pending orders, disputes, or legal reasons.
  
  

• After deletion, account access is lost permanently.
  
  

7. Your Rights

• Access, update, or correct your information through your account.
  
  

8. Consent

By using the Platform, you consent to:

• Data collection and processing under this Policy
  
  

• Communication via SMS, phone, email, or messaging apps
  
  

You may withdraw consent by writing to the Grievance Officer.

9. Policy Updates

We may update this policy periodically.
Significant changes will be notified as per applicable laws.

10. Grievance Officer

• Name: (Insert Name)
  
  

• Designation: (Insert Designation)
  
  

• Company Address: (Insert Address)
  
  

• Phone: (Insert Number)
  
  

• Working Hours: Monday–Friday (9:00 AM to 6:00 PM)